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Effective Date: Feb 20, 2024

At Kusama Therapy Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and the choices you have regarding your personal data. By accessing or using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

1.1 Personal Information

We may collect personal information from you when you voluntarily provide it to us during your interactions with our website, such as when you fill out a contact form, schedule an appointment, or subscribe to our newsletter. The types of personal information we may collect include:

  • Full name
  • Contact information (e.g., email address, phone number, address)
  • Demographic information
  • Health-related information
  • Payment information (e.g., credit card details)

1.2 Automatically Collected Information

When you visit our website, certain information may be automatically collected about your device and usage patterns through cookies, web beacons, and similar tracking technologies. This information may include:

  • IP address
  • Browser type and version
  • Operating system
  • Referring and exit pages
  • Date and time of your visit
  • Pages visited on our website
  • Clickstream data
  • Other related analytics data

Use of Information

We use the information we collect for the following purposes:

2.1 Providing Services

We may use your personal information to provide you with the requested therapy services, including scheduling appointments, conducting assessments, and delivering therapy sessions. This may involve sharing your information with our team members involved in your care.

2.2 Communication

We may use your contact information to communicate with you regarding your appointments, provide updates about our services, respond to your inquiries, and send you relevant information related to your therapy or the services we offer.

2.3 Improving Our Services

We may use the information collected to analyze trends, administer our website, gather demographic information, and enhance our services. This information allows us to understand our clients’ needs better and tailor our services to meet their preferences.

2.4 Marketing and Promotions

With your consent, we may use your contact information to send you newsletters, promotional materials, and information about special offers or events that may be of interest to you. You have the right to opt-out of receiving such communications at any time.

2.5 Legal Compliance

We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. This includes cooperating with law enforcement authorities and protecting our rights and the rights of our clients.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely dispose of it in accordance with applicable laws and regulations.

Data Security

We implement reasonable security measures to protect the confidentiality, integrity, and availability of your personal information. However, please note that no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

Sharing of Information

We may share your personal information with the following entities or in the following circumstances:

5.1 Service Providers

We may engage third-party service providers to assist us in delivering our services and operating our website. These service providers are contractually bound to protect the confidentiality and security of your personal information and are prohibited from using it for any other purpose.

5.2 Legal Requirements

We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government inquiry.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or uses of your personal information.

Your Rights and Choices

6.1 Access and Update

You have the right to access, correct, or update your personal information held by us. If you would like to review or modify your information, please contact us using the contact details provided at the end of this Privacy Policy.

6.2 Opt-Out

You have the right to opt-out of receiving promotional communications from us. You can do this by following the instructions provided in the email or by contacting us directly. Please note that even if you opt out of receiving marketing communications, we may still send you non-promotional messages related to your therapy sessions or our ongoing business relationship.

6.3 Cookies and Tracking Technologies

Most web browsers are set to accept cookies by default. If you prefer, you can usually modify your browser settings to remove or reject cookies. Please note that disabling cookies may affect the functionality of our website.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children, and if we become aware that we have inadvertently collected personal information from a child without parental consent, we will take steps to delete that information from our records. If you believe that we may have collected information from a child, please contact us using the contact details provided at the end of this Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information or using their websites or services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our website or by sending you an email notification. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the following information:

Thank you for taking the time to read our Privacy Policy.